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State RegulationsTX specificDifficulty 2/5

A Texas insurer's mailer carries a large headline promising guaranteed lifetime coverage, but places the policy's surrender charges and rate caps in small print at the bottom of the page. How is this advertisement characterized under the Texas rule on misleading advertisements?

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Answer & full 3-part explanation (select an option above, or peek)

Why C is correct

Under 28 TAC 21.105 (read with the identification requirements of 28 TAC 21.114), an advertisement is judged on the impression it creates as a whole; it is misleading if it creates a false impression as to the benefits, terms, or conditions of a policy or as to the identity of the insurer, even when accurate qualifications appear elsewhere in the piece. The practical consequence is that TDI may disapprove the piece and require the insurer to withdraw and discontinue its use, and the misleading content can support a marketing-conduct violation.

Why the other options are wrong

  • A) Intent is not an element of the standard; an honestly believed but misleading presentation still violates the rule.
  • B) Burying material qualifications does not cure the headline; the piece is judged on the overall impression it creates, not on whether the true facts are technically present.
  • D) Advertising is separately regulated under the Texas advertising rules; approval of the underlying policy form does not immunize the advertisement.

Memory hook

Advertising is judged by the impression on the front page, not by the rescue in the fine print.

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