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State RegulationsTX specificDifficulty 2/5

A Texas agent cannot produce the transaction records the department asks for during an examination. Under TIC 4001.254-255, what is the most likely result?

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Answer & full 3-part explanation (select an option above, or peek)

Why A is correct

Under TIC 4001.254-255, maintaining and producing records of insurance transactions is a legal duty of the licensee rather than a suggestion. Failing to keep the records or to make them available to the department is itself a violation and exposes the agent to the sanctions available under TIC 4005.101-.102, including suspension or revocation of the license. In practice an incomplete file also makes it far harder for the agent to defend a consumer complaint, because the agent cannot document what was said or delivered.

Why the other options are wrong

  • B) The duty is personal to the licensee; the department proceeds against the agent rather than the appointing insurer, and there is no automatic renewal.
  • C) The obligation is to have the records when the department asks; producing them later at renewal does not cure the violation.
  • D) Recordkeeping is mandatory under the statute, so a missing file is not merely a lapse of recommended practice.

Memory hook

No records means no defense: the file must exist when the examiner calls.

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