State RegulationsMA specificDifficulty 1/5
Which Massachusetts regulation sets the standards of marketing conduct for Medicare supplement policies — the rules governing how producers and insurers may solicit applicants?
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Answer & full 3-part explanation (select an option above, or peek)
Why B is correct
211 CMR 71.16 contains the Massachusetts Division of Insurance's standards for marketing Medicare supplement insurance — the conduct rules for soliciting and selling to applicants. The neighboring sections must not be confused with it: 211 CMR 71.15 sets the appropriateness standard for recommended purchases, 211 CMR 71.18 governs permitted compensation, and 211 CMR 71.19 governs reporting of multiple policies. Knowing which rule controls which stage of the sale is a recurring examination point.
Why the other options are wrong
- A) 211 CMR 71.15 addresses the appropriateness of the recommended purchase and excessive insurance, not marketing conduct generally.
- C) 211 CMR 71.18 governs the compensation permitted in connection with Medicare supplement sales, not solicitation conduct.
- D) 211 CMR 71.19 governs the reporting of applicants with multiple Medicare supplement policies, not how marketing may be conducted.
Memory hook
Conduct in the field answers to 71.16.