State RegulationsFL specificDifficulty 1/5
The Department of Financial Services sends a licensed Florida agent a written inquiry about a consumer complaint. The agent must
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Answer & full 3-part explanation (select an option above, or peek)
Why A is correct
Under Chapter 626, Florida Statutes, a licensee who receives an inquiry or request for information from the Department of Financial Services must reply and cooperate with the investigation. Timely, truthful responses allow DFS to resolve consumer complaints; stonewalling the regulator only compounds the original problem.
Why the other options are wrong
- B) No court order is needed; DFS's written request itself triggers the licensee's duty to respond.
- C) The duty arises from the regulator's inquiry, not from any demand by private counsel.
- D) The guaranty association handles insurer insolvencies, not consumer-complaint correspondence.
Memory hook
When DFS writes, the agent answers.