State RegulationsAZ specificDifficulty 3/5
A consumer on the Do Not Call registry files a complaint with the Arizona Department of Insurance and Financial Institutions after repeated calls from a producer. Under Arizona insurance law, what may happen to the producer?
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Answer & full 3-part explanation (select an option above, or peek)
Why B is correct
Arizona insurance law addresses unwanted telemarketing of insurance, and the Director of the Arizona Department of Insurance and Financial Institutions may investigate complaints and discipline producers whose solicitation practices violate the state's Do Not Call requirements. State oversight supplements, rather than being replaced by, the federal registry framework.
Why the other options are wrong
- A) Arizona has its own Do Not Call enforcement through the Director, so the complaint is actionable at the state level.
- C) A premium refund is not the remedy for unlawful solicitation; the exposure is investigation and discipline.
- D) Dissolution of the insurer is not a remedy for an individual producer's calling violation.
Memory hook
DIFI fields the complaint — the Director polices unwanted calls.