Medical Expense✓ Verified · outline & fact-checked · Sep 2026Difficulty 1/5
In Medicare marketing, a Third-Party Marketing Organization (TPMO) must:
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Answer & full 3-part explanation (select an option above, or peek)
Why A is correct
CMS compliance rules require Third-Party Marketing Organizations and their agents to open every sales call with a disclosure that they represent a TPMO and are not connected with the federal Medicare program, and to record calls when required. These rules also govern permission to contact, scope-of-appointment limitations, and marketing activity standards. The purpose is to prevent beneficiary confusion between private marketing and official government programs. This TPMO disclosure obligation is part of the CMS compliance material examined under AH-III.D.3.
Why the other options are wrong
- B) Enrollment requires beneficiary consent, and marketing must follow contact-permission rules.
- C) The TPMO must affirmatively disclose its identity and that it is not part of Medicare.
- D) Recorded marketing lines must include the required disclaimers, and calls are subject to recording requirements.
Memory hook
TPMO calls must start with a truth bomb: we are not Medicare.