Medical Expense✓ Verified · outline & fact-checked · Sep 2026Difficulty 2/5
Under CMS marketing rules, when a third-party marketing organization (TPMO) makes a telephone call to market Medicare plans, the call must begin with:
Select an option to reveal the answer and the full 3-part explanation — free, no signup.
Answer & full 3-part explanation (select an option above, or peek)
Why A is correct
CMS requires TPMOs making Medicare plan marketing calls to begin with a recorded disclaimer that states the TPMO's identity, clarifies that it is not affiliated with the federal Medicare program, and discloses whether it is representing one or more plans. This protects beneficiaries from misleading telemarketing. Telephone marketing must also comply with rules on recording and consent.
Why the other options are wrong
- B) Asking for personal identifiers such as a Medicare number is restricted; legitimate marketing provides the disclaimer and obtains consent before collecting information.
- C) Marketing materials may not use gifts or prizes to pressure beneficiaries into enrollment decisions.
- D) Reviewing a drug history requires enrollment-level access and consent, not an opening marketing tactic.
Memory hook
TPMO calls must open with a recorded disclaimer — know who is calling and why.