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Medical ExpenseVerified · outline & fact-checked · Sep 2026Difficulty 2/5

Under CMS marketing rules for Medicare Advantage and Part D plans, an agent or third-party marketing organization may telephone a beneficiary to market a plan only if the:

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Answer & full 3-part explanation (select an option above, or peek)

Why A is correct

CMS marketing rules prohibit unsolicited contact for marketing purposes. An agent or third-party marketing organization may call a Medicare beneficiary to market an MA or Part D plan only if the beneficiary has given permission to be contacted or the beneficiary initiated the contact. These rules also require recording of marketing calls and adherence to scope-of-appointment limits. The permission-to-contact requirement is part of the CMS compliance material agents must follow under AH-III.D.3, and it protects beneficiaries from unwanted marketing pressure.

Why the other options are wrong

  • B) Having the Social Security number does not authorize a marketing call and would itself raise privacy concerns.
  • C) Age does not create marketing permission; express permission or a beneficiary-initiated contact is required.
  • D) A prior sale does not constitute ongoing permission to market new plans; fresh permission is still required.

Memory hook

Permission first, or the beneficiary calls you, before any marketing call.

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